Shipping policy

ORDER PROCESSING:
Please allow two business days to process your order. Expect an email within two business days to let you know your order is on the way!

FLAT RATE SHIPPING
Orders are generally shipped within three business days using Australia Post. Australia Post's delivery standard is 2 - 7 days. Flat rate shipping fee of $12 applies to orders shipping to Australia. Express shipping is available for $18 Australia wide. 

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 15 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at writeandcradtau@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at writeandcraftau@gmail.com